Terms & Conditions

/Terms & Conditions
Terms & Conditions 2018-05-29T05:53:25+00:00

Terms & Conditions of Use

These terms and conditions apply to the use of this Purifie web site. In using this web site, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the web site.

Terminology

In these terms and conditions, the expressions “we”, “us” and “our” are a reference to Purifie. Your access to and use of our website(s), mobile sites, services, applications or advertisements are referred to as “Properties”.

Amendments to Terms and Conditions

We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this web site. Your continued use of the web site following such notification will represent an agreement by you to be bound by the terms and conditions as amended.

Specific Warnings

You must ensure that your access to this web site is not illegal or prohibited by laws which apply to you. You must take your own precautions to ensure that the process which you employ for accessing this web site does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use (including the downloading any material) of this website or any linked web site.

Whilst we have no reason to believe that any information contained on this web site is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep this web site updated. We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information contained on this web site.

Restricted Use

Unless we agree otherwise in writing, you are provided with access to this website only for your personal use. You are authorised to print a copy of any information contained on this web site for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not without our written permission on-sell information obtained from this web site.

Unauthorised Use or Access
Unless otherwise expressly authorised in these Terms of Use or on the Properties, you may not take any action to interfere with the Properties or manipulate the Content in any way that affects any user’s experience. While using the Properties you are required to comply with all applicable regulations and other laws. You may not (and you expressly agree that you will not) do any of the following, which violate these Terms of Use:

    • Post, upload, share, transmit, distribute, facilitate distribution of, or otherwise make available, through or in connection with the Properties:
        • Anything that is or may be (a) threatening, harassing, degrading, hateful or intimidating; (b) defamatory; (c) fraudulent or tortious; (d) obscene, indecent, pornographic or otherwise objectionable; or (e) protected by copyright, trademark, trade secret, right of publicity or other proprietary right without the express prior consent of the owner of such right.
    • Any material that would give rise to criminal or civil liability
    • Any virus, worm or other computer code, file, or program that is harmful or invasive or may or is intended to damage or hijack the operation of, or to monitor the use of, any hardware, software or equipment.
    • Any material, non-public information about a company without the proper authorisation to do so.
  • Use the Properties for any fraudulent or unlawful purpose.
  • Impersonate any person or entity, including without limitation any representative of Method; falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Properties; or express or imply that we endorse any statement you make.
  • Interfere with or disrupt the operation of the Properties or the servers or networks used to make the Properties available; or violate any requirements, procedures, policies or regulations of such networks.
  • Use the Properties to advertise or offer to sell or buy any goods or services for any business purpose, without Method’s express prior written consent.
  • Reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Properties.
  • Modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Properties.
  • Remove any copyright, trademark or other proprietary rights notice from the Properties or materials originating from the Properties.
  • Frame or mirror any part of the Properties without Method’s express prior written consent.
  • Create a database by systematically downloading and storing Properties’ Content.

Additionally, you acknowledge and agree that you (and not Purifie) are responsible for obtaining and maintaining all telecommunications, broadband, and computer hardware, equipment, and services needed to access and use the Properties, and paying all charges related thereto.

Registration

Registration is completely optional. When you register you consent and agree to receive marketing information, offers and special discounts from Purifie. Registration may include submitting your name, email address, address, contact numbers, options on how you wish to receive updates and promotional material and other information. You may access this information at any time by logging in and going to your account.

Online Order

Any order placed with Purifie using the online store website is an offer by you to purchase a particular product for the specified price (including the delivery, tax and other charges) at the time of the order and under these Terms and Conditions. Purifie retains the right to reject your offer of purchase for any reason. These may include but will not be limited to the unavailability of any product, and error in your order, or an error in the product description or price posted on the website. Purifie will confirm your order within 2 business days of your order request.

Payment Options

Pay using your PayPal. All our prices already include GST.

Pricing Policy

At Purifie, we are committed to offering our customers convenience, service and product availability at best value prices online.

Prices displayed online are current at the time of issue, but may change at any time and are subject to availability. Prices and availability of items are subject to change without notice.

Product Warranty

All products are covered by statutory warranties, namely we warrant the products we sell to you are free from defects in workmanship and materials; of merchantable quality; fit for the purpose for which they were made and will match the description contained in our online catalogue or any sample provided to you. All products will meet these statutory requirements for at least three months from the date of purchase unless the product is covered by an extended warranty.

Statutory and extended warranties (if applicable) will not apply where you have caused the products to become damaged whether intentionally or unintentionally.

We recommend that you refer to the online catalogue and packaging instructions for further information about the intended purpose for which a product was made.

We reserve the right to test or assess any product returned to us in order to determine whether a breach of warranty has occurred.

Shipping & Delivery

Orders are dispatched from our Melbourne warehouse within 2 business days where stock is available. Shipping times are estimated at between 3-7 business days depending on your location within Australia.

Purifie ships orders to whole of Australia and Overseas.

We deliver to PO Boxes and Parcel Lockers.

How much does shipping cost?

Flat rate shipping charge of $8.90 and under 500gm to whole of Australia.

Delivery charges of items over 500gm shall vary depending on the size and weight of your order and your chosen delivery address.

For an accurate delivery quote: place the items you wish to order in your shopping cart, proceed to the checkout or Shopping Cart overview page. There is a ‘Calculate Shipping’ calculator under your selected products. Simply enter the postcode or suburb of your shipping address and select the relevant location from the dropdown list that appears and click the ‘Go’ button. The shipping cost calculator will display the total cost for delivery to your selected postcode or suburb. Your final shipping charges will be displayed in your checkout page before you proceed to payment so that you know exactly how much shipping will be. All prices are in Australian Dollars and delivery/freight costs are payable in addition to the product price.

Additional charges may apply upon customer’s request for signature on delivery. Additional charges for registered post will apply.

Tracking your order

Orders dispatched via Courier you will receive a tracking number which enables you to track your delivery on the relevant courier companies website (you will be advised which company has been used in your shipping email).

Approximate delivery times within Australia from when item is shipped:

Major Capital Cities 3-7 working days

Regional Areas 7-10 working days

Do I need to be home to receive my delivery?

We understand that it is not always possible for you to be home to accept a delivery, which is why our drivers will deliver your package without requiring a signature. Our ‘leave at the door policy’ has been widely embraced by our customers for its convenience. If you prefer not to have your item and would like your goods to require a signature on delivery then please leave notes in the comments section when placing your order.

Shipping Destinations

Purifie ships goods to all of mainland Australia and Tasmania. We also ship to overseas.

Order Cancellations

If product has not been despatched, you are to inform of your order cancellation in writing to info@purifie.com.au. Do provide your name and order number. A full refund will be made via PayPal accordingly.

Returning a Product for a Refund or Exchange


We do not allow a return or exchange of product(s) due to change of mind or incorrect order by customer. Excluding cases where the product was shipped due to our error or was considered to be faulty on arrival. You may return new, unopened items within 14 days of delivery. We’ll process replacement or return immediately if it is a result of our error (you received an incorrect or defective item). We’ll also pay the shipping costs under these conditions.

Please note that all product(s) are fully checked and tested before dispatch, but in the unlikely event of faulty or damaged product(s) please return it to us within 14 days of delivery. We will happily send you a replacement product. If the product is not found to be faulty, we are happy to re-ship the item(s) back to you and you may be liable to pay the postage costs, otherwise they will be destroyed after 90 days. Due to false promises to return goods to us in the past we regret that we are unable to send replacements until the faulty product has been returned to us.

A restocking fee of 15% will be charged on returned items, unless incorrect or defective. Replacements are also exempt from restocking fee. After 14 days of delivery, replacements or returns will not be accepted.

In the case of a refund you should expect to receive it within fifteen days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (1 to 5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3-5 business days).

If you need to return an item, please email Customer Service at info@purifie.com.au with order number and name. Please DO NOT return your items before your request is accepted. We’ll notify you the status of your request. We will also notify you via email of your refund once we’ve received and processed the returned item.

GST

The prices displayed on this website include 10% Goods and Services Tax (GST). The Purifie website has been intended for use by Australian residents only.

Linked Web Sites

This web site may contain links to other web sites (“linked web sites”). Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked web sites. Our links with linked web sites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked web sites, or of any information, graphics, materials, products or services referred to or contained on those linked web sites, unless and to the extent stipulated to the contrary.

Privacy Policy

We undertake to comply with the terms of our privacy policy which is annexed to these terms and conditions. Click here for our full Privacy Policy.

Security of Information

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

Copyrights and Trademarks
As between you and Purifie, all copyrights in these Terms of Use, any Content, or the Properties, and all brand names, logos and trademarks on the Properties, are owned by Purifie. You shall have no license to download, use, or reproduce any of the Method Content or other material, brand names, logos and/or trademarks is given or implied, and the Purifie content, brand names, logos and/or trademarks may not be downloaded, reproduced, or used (unless you are authorized to use the Properties pursuant to these Terms of Use) or modified or distributed in any way without prior written permission. Except as otherwise expressly authorised herein or in writing in advance by Purifie, you agree not to reproduce, modify, rent, lease, loan, sell, distribute, or create derivative works based (whether in whole or in part) on all or any part of the Properties or the Content.  All other trademarks not owned by Purifie that appear on the Properties are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Purifie.

Termination of Access

Access to this web site may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.

Governing Law

These terms and conditions are governed by the laws in force in the State of Victoria.

By returning to the Web Site, you acknowledge that you have read, understood and accept the above terms of use.